Challenge
The funnel had to satisfy regulators, risk, and conversion at once. Eighteen screens, high abandon.
Outcome
We reordered steps and added clearer status feedback. Time-to-open dropped by about a third, and compliance review still passed.
Fintech · Mobile
Ledger — digital banking onboarding
We turned account opening from “filling forms” into a journey people can follow — less friction, still compliant.
Ledger
Open with clarity.
- Client
- Ledger
- Duration
- 12 weeks
- Scope
- Fintech / Mobile